OK - I'm not sure who screwed up on this one, whether it was
TD, WH Smith or OMG but either way to me all three currently smell not unlike the material effused from the back end of a cow.
This has been terribly handled -
a) who on God's earth thought it was a good idea to change affiliate network 3 weeks before Christmas - this shows zero respect for your affiliates
b) why could the
TD tracking not be left in place for 30 days - don't give us any technical bulls*it because there is no technical reason why it could not be left in place
c) why not give 30 days notice of your intention to move to another network - don't you think that would have made good business sense.
d) Why could the announcement on Friday not have said you were going to go to OMG - to fail to do so means that many affiliates will have now have had to do work twice, once to remove your
TD links and once to put in the new links for OMG when it could all have been done in one go, so please can we have the address at WH Smith we should all send our invoices to for the time for the extra work involved.
e) W H Smith should undoubtedly pay compensation to their affiliates over this - to do any less is 100% unacceptable in my book