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Old 09-07-08
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  Tracking - Pulling my hair out!

Last year I had a banking and insurance site but I gave it up as quite a number of sales from friends failed to be approved.

In May I did my house insurance through my site, through my links so what could go wrong, an easy £90 I here you say

Well it tracked so I sat for two months waiting for it to be approved and I finally emailed OMG to ask what the delay was.

This is their reply:

Quote:
If the sale hasn’t been validated by the merchant then the sale has been credited to another channel due to Atlas 3rd Party tracking that RBS use.
As you can tell I am not a happy bunny right now. I have emailed a John McEnroe "You cannot be serious", but not had a reply yet.

£90 is something right now I cannot afford to just write off, and I have posted on here to show my disgust
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Old 09-07-08
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  Re: Tracking - Pulling my hair out!

the finance sites either fiddle or tracking is awful

Im waiting for a transaction to be approved from last month that I know was legit.

I also did my own car insurance on monday and Ive seen nothing so far show up

i wonder how many we miss out on during the year.

it's the same merchant btw - direct line!!!!
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Old 10-07-08
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  Re: Tracking - Pulling my hair out!

Hello Andrew,

Many thanks for your post.

Please give me a call re the untracked sales and I'll see how I can help.

I'm unsure who John McEnroe is and can asure you we have no one at OMG by that name.

Kind regards,
Arron Randall
01603 697793
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Old 10-07-08
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  Re: Tracking - Pulling my hair out!

Quote:
Originally Posted by OMG Network View Post
I'm unsure who John McEnroe is and can asure you we have no one at OMG by that name.
lol just choked on my cornflakes John McEnroe quotes
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Old 10-07-08
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  Re: Tracking - Pulling my hair out!

Thanks to Arron for getting it sorted.
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Old 10-07-08
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  Re: Tracking - Pulling my hair out!

It could also be to your PC blocking cookies.
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Old 10-07-08
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  Re: Tracking - Pulling my hair out!

Quote:
Originally Posted by bapages View Post
It could also be to your PC blocking cookies.
I would be a very poor affiliate if I was to let that happen............
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Old 10-07-08
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  Re: Tracking - Pulling my hair out!

Quote:
I'm unsure who John McEnroe is and can asure you we have no one at OMG by that name.

Kind regards,
Arron Randall
01603 697793
:l augh
This has gotta be one of the quotes of the year, fantastic !!! throw me a stapler my sides have split
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Old 10-07-08
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  Re: Tracking - Pulling my hair out!

Can you guess I'm not a big tennis fan?

Now if it was a Rugby reference.........

At least it's all resolved now.
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