Tracking - Pulling my hair out!

aaclapham · 09-07-08

Last year I had a banking and insurance site but I gave it up as quite a number of sales from friends failed to be approved.

In May I did my house insurance through my site, through my links so what could go wrong, an easy £90 I here you say

Well it tracked so I sat for two months waiting for it to be approved and I finally emailed OMG to ask what the delay was.

This is their reply:

Quote:

If the sale hasn’t been validated by the merchant then the sale has been credited to another channel due to Atlas 3rd Party tracking that RBS use.

As you can tell I am not a happy bunny right now. I have emailed a John McEnroe "You cannot be serious", but not had a reply yet.

£90 is something right now I cannot afford to just write off, and I have posted on here to show my disgust

gunneradt · 09-07-08

the finance sites either fiddle or tracking is awful

Im waiting for a transaction to be approved from last month that I know was legit.

I also did my own car insurance on monday and Ive seen nothing so far show up

i wonder how many we miss out on during the year.

it's the same merchant btw - direct line!!!!

OMG Network · 10-07-08

Hello Andrew,

Many thanks for your post.

Please give me a call re the untracked sales and I'll see how I can help.

I'm unsure who John McEnroe is and can asure you we have no one at OMG by that name.

Kind regards,
Arron Randall
01603 697793