90% of all sites are crap
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Plus, when I try to get a refund for their lack of service to me I am greeted with standard customer service reply emails without even a hint of apology.
Plus when I also mention internet bulletin boards, I am also threatened that any "defamatory or libelous material published will be met be immediate and swift legal action seeking compensation and damages for harm caused"
I'm not going to waste my time with these people any more.
A threat of legal action is a far cry from actually taking it.
If companies would just learn that one good and simple customer service practice of apologising to customers when they complain and at least try and make them feel better, the world would be a happier place!
Tom.
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