Thread: Website Availability

I thought I'd give this a try as I like the concept and Ive beein having some trouble with my host recently

Unfortunately it seems that the server checking is pretty primitive so that my site is actually down, despite the availability checks showing all clear.

I think this may be because part of the server is malfunctioning in a way that html files can be read OK but asp files are crashing so the site fails.

At the end of the day I want to know when my sites aren't working & hence I'm not earning money, not just when the whole server is down as this may only be a small percentage of the downtime.

Actually it appears they can customise things to keep even demanding grumpy gits like me happy.

Support is first rate too.

LOL 999GI, been busy all morning, or would have replied here but glad someone sorted you. Yes can check a number of things like ASP, PHP, your database and so on, just need to set-up a very basic page to say the words "UP". I should really update the site to show some more of the uses it has.

We are not a service that is everything to everyone but what we do offer we feel we do pretty good and very cost effective it is also when you compare to similar services.

I'd be quite scared to order this service, it feels like my host is down more often that up sometimes.

infact so much so that Ive started to put odd sites on completley different hosts, including one with Clarke

I've moved most of my sites away from Openhosting now (assume thats the one your on about Matt) however I managed to coincide it with a nightmare period for Xcalibre, who had been faultless for 4 months, and then fell over when I put most of my best eggs in their basket.

Both Xcalibre and Openhosting are now getting regular emails from Clarkes system, and while they havent complained to me yet, when they do I'll tell them the easiest way to stop them is to provide a half decent service.

I also like the fact that I now have a record of every bit of downtime so I can acutally support all my claims with dates and times.

Matt: Give me a shout and I will set up a free account to take the images used on this board, so that way it won't be slow for the board to load due to down time.. no one has prefect uptime, but I am sure we can do better

999GI: Also keep in mind that because the check is every 5 mins a host can be offline for all of 30 seconds but if the check happens at the exact point when that short down time is showing, it will look like the site been down a full 5 mins when it's simply been a change over of routing provider.

On my UK network if Nildram our main feed fails then the BBC takes over, it's meant to be so fast you never notice but a few times I seen it taken up to a couple of mins.

But like I said no one can be perfect so that's why we have this system, was actually made in the first case for ourselves with us having so many servers and site in 3 different countries we need to know all are working, and checking each and everyone all the time would take to long without a system like this.

Ahh
OK then, in which case why dont you add an option to send an alert if a site has been down for 2 consecutive 5 minute checks - that way it should almost never raise a false alarm, and most people can live with an extra 5 minutes of unknown downtime I'd think.

We will be adding that to the next version of the software (little while off yet), plus adding a good few other things in fact. Most is due to user feedback.

It would have to be an optional thing as some of our very big clients want to know even when that happens, 1 has even requested to check every 1 min, talk about over kill