If the product isnt there can we just leave it out, or have they had some serious site problems for the past few weeks? Feel like ive wasted traffic on this, and just to rub it in I find my sister ordering from ASOS!
the worlds gone mad...
__________________ Dan Morley Alpharooms.com
daniel at alpharooms dot com - Hotels, Flights, Airport Transfers, Care Hire + More! sign up My Blog | Cheap Holidays
They use the same ecommerce system as we do , the problem is either that they have run out of stock of that item and set it as disabled (which is the correct thing to do) and you are just running a link to it or you are using a product feed from them and they aren't updating the feed regularly enough.
A soloution could be that they use the related product feature and get the developers to redirect to an alternative product if the original is out of stock
If you speak to them point them in the direction of firetanks feedmanger pro (it was what we have installed and were the beta testers for it) it's the best feed generator available for the ecommerce system and will do everything they need and more http://www.firetanksoftware.com/fts/...s-pid-137.html
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ah cheers pal, never realy had a contact there so cant see me speaking to them but might be useful for someone from POR to pass on!
its a feed, must be quite out of date as its the same for a lot of products
__________________ Dan Morley Alpharooms.com
daniel at alpharooms dot com - Hotels, Flights, Airport Transfers, Care Hire + More! sign up My Blog | Cheap Holidays
There used to be a really proactive guy attending to their affy program but I think he left and some one else took over.
Just downloaded their product feed and alot of stuff is out of stock indeed, so I have emailed them to see what the status is.
Hi, I have only just noticed this post, however this is something we have been recently aware of and contacted the Merchant, below is the message we sent and the reply.
Quote:
Sent: 17 September 2006 16:54
I hope all is well. I am just following up the issues with your feed which are still outstanding, below is the last email I sent you. I have checked the feed just now and the same issues are still present, also the feed hasn't changed since July.
and the reply was
Quote:
Received: 21 September 2006 15:15
Sorry for my delay in getting back to you, I have been in the USA. I'm back now and am pressing on with things. We have had a major problem making feeds because we have had a site upgrade and all the old URL system is out the window so it's time to start again. I'm currently in discussion with X-cart and fingers crossed they are making a new script which will be getting the required information from the new site. As soon as we have this up and running it will be continues in that style and way every week. Please accept my apologise for this but I will sort it all out ASAP. I will notify you as soon as we are ready to go full steam ahead. Thank you!
Was hoping it would have been resolved quicker than this, we are now in the process of removing the feed from the system until such time as it gets updated and we will send a message notifying Affiliates that no longer kept up to date, sorry about this issue with the Bone Clothing Feed.
__________________ Dan Morley Alpharooms.com
daniel at alpharooms dot com - Hotels, Flights, Airport Transfers, Care Hire + More! sign up My Blog | Cheap Holidays
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