Google problem ? Max ppc not working ?

[shirley]

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Has anyone else noticed this problem regarding Adwords:
I changed the maximum cost per click a couple of days ago and google are still charging me the previous amount per click thru.
I know if you limit yourself to so much a day google will then pay you back if you go over but what about the max click thru rates. It would be a shame to pause my campaign at the moment but my whole months advertising spend is going to go in one week at this rate. I have written to google and am waiting for a response.

Has this happened to anyone before and did you get your money back ?

Shirley

[Keith]

Has this happened to anyone before and did you get your money back ?

Yes I had a campaign that went seriously over budget last month when it triggered a payment the invoice had a massive overdelivery credt

[shirley]

Did you have a maximum daily amount set or was it the max click thru they went over budget on ?

[Keith]

it was the maximum daily amount they smashed by about 300%

[stevectaylor]

I deleted a campaign but was still getting clicks for a couple of days after

[shirley]

Thanks Keith for the info.

I have currently reduced my max ppc to such a small amount that I shouldn't be showing up at all.

I will post back on this forum if I get a refund.

Shirley

[shirley]

Yep !!!! That's the problem - I had set around 15 individual keywords at the top ppc rate so looks like I am not going to get a refund after all..... Thanks for all your help.... I have just gone in and made the adjustment.

Shirley