PrimeQ emails down?

[John]

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I've been trying to send our monthly invoice to the usual address at PrimeQ today, and it kept bouncing back - I then tried to send to a different person at PrimeQ and that one also bounced back. The error I'm getting is:

Sorry, I couldn't find any host named primeq.co.uk. (#5.1.2)

Is this a known problem with PrimeQ email servers, or am I fecking something up?

[sgpratley]

Thought they'd run out of ways to avoid paying their bills, that's a new one on me!

[JamesEvansSEO]

Hello Guys,

John thank you for your post but you need to send your invoice to the right address use '.com' instead of 'co.uk' ,email me now... jevans [AT] primeq.COM

Stephen, we pay our invoices but you need to invoice us per month (1 invoice per month) you send us a piece of paper with several month on it, from an accounting point of view that is not acceptable. Please understand that we need an invoice for EACH month...ok? cool

If you have any questions contact us at any time, but before saying something about us call us or call me; I'm here to talk to you and help you, I'm always on the Forum, PMme, email me, call me, let's go for a drink...

All the best!

[John]

Hello Guys,

John thank you for your post but you need to send your invoice to the right address use '.com' instead of 'co.uk' ,email me now... jevans [AT] primeq.COM

Thanks James, I have sent the invoices to the "right address" (I thought the address I've been using successfully for over a year was the "right address" but there ya go..)

[sgpratley]

James,

I'm aware of that, even though it's a total pain in the neck, being polite about it, however as I had a chunk of smaller months to clear off I spoke to Alexia who said it was fine.

That was about 3 months ago, ever since which I've had nothing but 'oh we'll talk to finance but they're in the US and not in yet'.

<rest of the post deleted after I took a deep breath and read it again>

Just get someone to write me the cheque and I'll buy you the beer next time we meet.

[JamesEvansSEO]

Hi Stephen,

I know that we you might be very busy but the average time to run a query by month, copy and paste it to Word and surplus the ammounts is only 3 mins, I wish I could change the rules but if I do it every affiliate is going to ask me for the same, please understand that we need to keep some order, is going to be good for your accounts and easy for you to get paid quickly...

Beer? come this Friday to Renee's event at Waxy's, is going to be fun take a look on Facebook...

[sgpratley]

Alexia has been in touch by phone to sort out my problem.
Hopefully this has been resolved now so thanks for the prompt response from you both.

I'll drop you a note about Friday, may have a meeting in town so I'll try to tip up afterwards.