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Thread: Forgotten password

  1. #1
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    Hello

    I requested my forgotten password twice yesterday and never received an email with it on. I checked my junk mail and nothing was in there either. The email was correct as it recognised it. Any ideas why it isn't sending password reminders/reset emails?

    Cheers

    Tom

  2. #2
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    Hi Tom,

    Thank you for your email.

    If you could let me know the email address you were requesting the password for and also your affiliate name, I will send over your login details and also get our technical team to investigate why the password reminder email was not sent.

    My email address is alicia@silvertap.com.

    Kind Regards
    Alicia



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