Serfvers down still

[Stuart]

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Hello,

I am dispaointed with smart-quotes, the server has been down for days and my XML feeds are not functioning correctly as a result. it's annoying that we have had no communication about the issues and what is being done to resolve this

Stuart

[JackieF]

Hi Stuart (and all SQ affiliates)

We have been working around the clock (quite literally) to work with our DNS hosting company to resolve these issues.

I sent an alert to all our affiliates on Wednesday evening explaining the problem. And another was sent earlier today.

We will be paying (out of our own pockets) an extra 1/15th of ALL affiliates Jan commissions as per way of compensation for this 2 day disruption.

The latest update from my IT guys is that this will be sorted by the end of today. So I will send out an Alert (and another posting on this forum) when I have news.

We strongly apologise for this disruption to our affiliate links.

Kind Regards

Jackie
jackiefalls@smart-quotes.com

[JackieF]

Hi Guys,

Our DNS hosting company has now sorted out the problems we were experiencing with affiliate links.

Our website DNS information is now being propagated across all DNS servers on the web.

We have tested a range of internet service providers and many are working already, so its just a case of waiting for the links to become active again.

Again we offer our sincere apologies for the disruption this has caused to our affiliates.

Kind Regards

Jackie
Smart-Quotes