Hi Jeff,
Many thanks for getting in touch.
I believe this confusion has been caused due to a current affiliate audit process the client has been carrying out across the program. If you could kindly send across your website id (can be found if you go into settings>>website information) I can investigate this further for you.
I apologise for any confusion and inconvenience this may have caused.
Please feel free to contact me directly at Chetna.vadukul@tradedoubler.com
Warmest Regards,
Chetna
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