New interface - buttons not working

[aly]

Tweet

Hi TD
Re buttons for Ads - Stats - Account - Help.
None of these are working

Aly

[aly]

Hi TD
Re buttons for Ads - Stats - Account - Help.
None of these are working

Aly

Anyone able to access stats etc via the top buttons?

No use on IE8 fpr me but working on HTC (Android)

Cheers
Aly

[leeds1]

why oh why have they done this?

I was certainly happy with the old interface.

This one nothing works

Bring back what we had - it was intuitive and we knew what was going on

[davidcragg]

I thought this was supposed to make things easier!?
All I've done is fight against the interface to try and do the simplest of things :-(
At least I've managed to get links today, so in that sense it's better than yesterday, but...

[aly]

Ok, I noticed tradedoubler.com was in my Compatability View settings, I removed it and all the menus are working now.
Apparantly there are some issues with IE8 version 8.0.6
Hate the drop down menus though, also the big graph wasting space - just looks like a poor clone of the AW/Darwin dashboard (which I also hate!)

Cheers
Aly

[aly]

I've just logged in to see how much I've earned today. It was easy to see on the old system because it was right there after logging in - the same as with most other affiliate networks.


Now it tells me how much I've earned in the last 24 hours instead, which is no use to me. I think in days, not in periods of the last 24 hours.


So I tried to run a report to tell me today's earnings and I got an error message.

Agreed, that's an important missing feature.
Also seeing stacks of "An error has occurred" messages now.

Aly

[amrob2]

Agreed, that's an important missing feature.
Also seeing stacks of "An error has occurred" messages now.

Aly

Except that has been going on since Friday of last week, which I reported in my thread "An error has occurred" of which it would be nice for someone from TD to comment

[Hannah_TD]

Hi everyone,

Firstly my apologies for the delay in response; I have been trying to get my forum account approved so that I can reply to your posts!

We appreciate the constructive criticism shared so far, and welcome your feedback.
Whilst many of us TD-ers do our best to keep an eye on the forums, I am sure that the Product Team would also welcome your emails directly: you are encouraged to feed back your suggestions and concerns to on.feedback @ tradedoubler.com .
In the meantime, I'd like to reassure you that our development teams have been working very hard at bug fixing and are aware of the feedback shared via A4I Forums thus far.
May I take this opportunity to highlight that certain 'bugs' can be resolved by clearing your cookies and/or updating your browser to the latest version.

Lastly, in case it is useful, a link to the updated user manual can be found here (Ctrl+f compatible for easy searching) A little more info about the changes that we have made to the publisher interface (plus future plans) can be found here (again, ctrl+f compatible for easy searching)

Best wishes,

Hannah

[barneyboy]

Are these documents in the last paragraph accessible from within TD as clicking on them from the links above just displays "session timeout please login again" even though I am logged in. Clearing down cookies doesn't resolve it either.

Thanks

[Hannah_TD]

Are these documents in the last paragraph accessible from within TD as clicking on them from the links above just displays "session timeout please login again" even though I am logged in. Clearing down cookies doesn't resolve it either.

Thanks

Sorry to hear that barney.
Both of these links are featured within the blue box on the homepage under "Give us feedback on the new interface" & "Getting started with TradeDoubler".

Thx

Hannah