Zero Support

[shimmy]

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Hello,

When I login and use your support form I always get this error...

An error has occurred

Could not send support form email.
We are sorry for the inconvenience this may have caused. If this error persists please do not hesitate to contact your local TradeDoubler support.

Also, when I email support.uk@tradedoubler.com, I never get a response back.

[Webber]

Hello,

What browser/operating system are you using?

Have you tried different Pc/browser.

Have you clear browser cache/ disabled any third party browser plugins.

Regards

[shimmy]

I was using chrome browser on my PC. This time I tried on my laptop and used both Opera and IE and got the same error.

[tara_td]

Hi guys,

Each week we resolve every single ticket that is sent to our queue.

If you PM me your email address I can run a search on any tickets you've submitted and will deal with those queries.

Typically we would only see this error on the support form if some of the required fields have not been completed, such a your website and the program you are enquiring about. Please feel free to contact me directly for any future queries.

Many thanks,
Tara

[shimmy]

Hi,

okay I emailed you my email address. As for your support form, yes I did fill out every field.

[tara_td]

Hi shimmy,

Many thanks for that, I have just emailed you directly.

Kind regards,
Tara