TradeDoubler Login Downtime

**tara_td** · 25-10-11

Hi all,

We apologise for the inconvenience caused by the login disruption you are experiencing today. We are working to resolve this as soon as possible, with all available resources dedicated to this task. Please rest assured that all tracking and ad serving is fully operational and therefore all transactions are being captured and processed. This means that although you are unable to login to your account, business is proceeding as usual.

I will provide a further update as soon as I know more on this guys.

Thanks,
Tara

**tara_td** · 26-10-11

Morning all,

Just a brief update...

The login issue has been rectified now, so you are able to access your publisher accounts as normal. We expect the stats lag to continue for 24 hours, although a great deal of the lag has caught up already.

Do let us know if you have any questions on this

e: support.uk@tradedoubler.com
t: 0845 894 5128, Option 2

Thanks & kind regards,
Tara

**bookit365** · 26-10-11

Hi Tara,

Still showing a maintenance message in the log in box at the moment.

Kind Regards

Sorry - seems to be ok now - maybe didn't refresh my page