Hi there,
Please contact support.uk@tradedoubler.com with your affiliate ID. To our knowledge all reports/interfaces are working as they should at the moment. If you send us your ID we'll investigate your account for you.
Thanks,
Tara
Hi,
we are having contant problems with accessing TD affiliate interface & reports - timeouts, empty pages etc. At the moment, the most recent payment report cannot be accessed, this has been going for weeks now.
What is the time of day, month or whatever period when reports can be accessed?
Regards,
SourChocolate
Hi there,
Please contact support.uk@tradedoubler.com with your affiliate ID. To our knowledge all reports/interfaces are working as they should at the moment. If you send us your ID we'll investigate your account for you.
Thanks,
Tara
Tara Ismet | Publisher Support Director | tara.ismet@tradedoubler.com | 01952 230 442 | twitter.com/tradedoubler_uk
Hi,
thanks for your response. I've just send an email - td Tickets #370053.
Regards,
SourChocolate
Hi SourChocolate,
All should be ok now.
Let us know if you have any other problems or questions.
Thanks,
Tara
Tara Ismet | Publisher Support Director | tara.ismet@tradedoubler.com | 01952 230 442 | twitter.com/tradedoubler_uk
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