What time of day is TD affiliate interface available?

[SourChocolate]

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Hi,

we are having contant problems with accessing TD affiliate interface & reports - timeouts, empty pages etc. At the moment, the most recent payment report cannot be accessed, this has been going for weeks now.

What is the time of day, month or whatever period when reports can be accessed?

Regards,
SourChocolate

[tara_td]

Hi there,

Please contact support.uk@tradedoubler.com with your affiliate ID. To our knowledge all reports/interfaces are working as they should at the moment. If you send us your ID we'll investigate your account for you.

Thanks,
Tara

[SourChocolate]

Hi,

thanks for your response. I've just send an email - td Tickets #370053.

Regards,
SourChocolate

[tara_td]

Hi SourChocolate,

All should be ok now.
Let us know if you have any other problems or questions.

Thanks,
Tara