hopeless TD website

**gunneradt** · 25-11-11

how can I actually find out when commissions were earned on your hopeless website. It shouldnt really be hard should it!!

This prob;em is caused by the equally hopeless merchant More Than that never seems to want to actually pay up. So all I want to do is find out when the commissionm was earned so I can then moan (further) about how long the merchant has taken to pay (yet again)

**TDRenate** · 28-11-11

The Event Breakdown Report displays sales and leads generated during a selected period. It also shows the order/lead value of the event as well as your commission for the event. To view sales or leads that have been denied by an advertiser select Denied and run the report. You might have to run the report for the last couple of months to get a result as the sales are listed by the date they were made not by the date they were denied.

To run the report login to your account and click on Statistics >> More Reports >> Event Breakdown Report.

**gunneradt** · 28-11-11

Thanks

now Ive ascertained this is for a sale back in August - why does More Than take so long to pay every time - how about some interest when they take this long

**TDRenate** · 29-11-11

Hi,

More Than has got a pending period of 3 months, as they need to ensure that the customer takes the policy, and this is why it takes a long time.

Thanks,
Renate

**gunneradt** · 29-11-11

well this is coming up fpor 4 months now at the beginning of december so that isnt working properly is it!!

**TDRenate** · 01-12-11

Could you send us a query with this issue to support.uk@tradedoubler.com please, and we will investigate this for you.
Make sure to include your details (site ID, username)

Thanks