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Thread: HP Jan Payments?

  1. #1
    ITsoldUK's Avatar

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    We are working with a few merchants and aff networks to determine which one fits best into our model for 2012 and we have a query for you guys at TD.

    1 sale went through on 30.11.11 and was autoaccepted by the HP programme.

    Cleared for payment and was they were invoiced and shows due as 18.02.12

    This is still outstanding as unpaid and it was my understanding the you paid 2 months in arrears.

    Now, my questions are;

    1 How often do 'big' suppliers pay you late
    2 What safe guards are in place to protect affiliates should a 'big' supplier closedown their programmes with you (even though they have enjoyed the sales we generate)
    3 Should this eventuality be made a little more public for affiliates digestion and decision making when deciding on who to work with.

    TIA

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    Hello,

    thank you for your post. The relevant account manager is aware of your message and will get back to you in due course.

    Sorry for the inconvenience.

    Best regards,
    Maria Rapp
    Publisher Support Executive
    TradeDoubler UK

    support.uk@tradeoubler.com | 0845 894 5128, Option 2 | @TDUK_affiliates

  3. #3
    ITsoldUK's Avatar

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    Any news?

    Still no change?

    I know you have many to look after but 5 DAYS???

    I await with baited breath.

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    Hello

    Apologies for the delay in getting back to you. My name's Daniel and I am the Account Manager for HP.

    Would you be able to drop me an email with your contact details to daniel.lancioni@tradedoubler.com and i'll be able to provide further clarity on this.

    I look forward to speaking with you more soon.

    Thanks,

    Daniel
    The HP Affiliate Team

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    ITsoldUK's Avatar

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    Thanks for the email Daniel and clarification.

    We shall be in touch very soon.

    Kind Regards
    Daren

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    Hi Daren,

    No problem at all.

    Thanks for getting in contact with me and i look forward to speaking with you more soon.

    KR,
    Daniel



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