Asos without Jess

[Melter]

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Jess used to email me a csv feed update from Asos every week (because I couldn't use the xml feed) and I hoped this wouldn't change after she left. A couple of weeks went by and no feed so I contacted Asos and got a nice reply from Jonathon apologising and promising to have one to me by the end of the day. That was 10 days ago and no feed. Two subsequent emails have had no response.

Has anyone else experienced problems since Jess left or is it just me? My site is quite small and doesn't generate a huge amount of clicks to Asos, let alone sales, and I get the feeling maybe I'm being ignored so I'll just go away. I hope I'm wrong. Haven't been on the forum much in the last month so I don't know if Jonathon visits here like Jess does. Any thoughts?

[morleymouse]

you can get the asos csv feed weekly online via

http://www.asos.com/datafeed/asosproductfeed.csv

and the top 40 is also available as a csv too at

http://www.asos.com/datafeed/asostop40.csv

they do still have jess' email on the asos affiliate page on the asos site though.

[jess1]

Morely: Great, have the feeds been updated?

Melter: I can still send it to you... but I need to know the avove have been updated, from where I sit, I dont think it has.

On a different note... I am still here, I need the program to still be working, after all I have invested a few years into it... how ever what I dont want to do is step on anyones toes at ASOS... I do know that Jonathan is very busy and I am certain... they are looking for my replacement. So hang on in there!

Jess :0)

[morleymouse]

hmm not sure, think I best put something in place to check for next week

[ianm]

The feeds definately weren't updated last week and not sure about the week before that.

[Melter]

Thanks guys, looks like I shouldn't take it personally then.

[Retail-Therapy]

Asos without Jess is like cornflakes without milk.
I used to invest 4 or 5 hours a week in ASOS, now I invest 4 or 5 hours a month.

[jess1]

Retail-Therapy: Ahhhhhhhhhhhhh bless... what can I say.

Melter: do you want me to email you the csv? I can still do that for you, no probs and happy to do it.... just pm me your email or you could try this...

1. Open up your excel
2. Go to file open
3. At the bottom you will see file type, set it to web pages.
4. In the above space (file name) type http://www.asos.com/datafeed/asosproductfeed.csv

hit return, wait for a few and then the product feed should download without you having to do anything else. Dont forget, when the down load is complete, to save as and give the file a new name.

[Melter]

Hi Jess, unfortunately I don't have Excel. Sent you a pm anyway. Thanks.

[jess1]

No prbs.... emailed

[Melter]

Cheers Jess you're a star.

[Mogga]

Who is the contact for ASOS at the moment? I have a Q for them.

[jess1]

Hi Mogga its Jonathan Jones (head of marketing) jonathan@asos.com

[Mogga]

Thanks Jess!

[ianm]

Has anyone had any luck getting a response from ASOS?

I've sent them a couple of emails re their feed and heard nothing back.