Help on stats required

ysc · 10-05-05

Morning all,

I'm liking the new A4U look and features

Can anyone help with this.

Yesterday my TD balance dropped by £150. I need to know why.

I've gone through all the reports to find one that will list events in the order they occured but cannot find one for removals. Basically I need to be able to get a report to show me all transactions removed on 9th May including EPI information.

I seem to be able to do this on all the other major networks. And it's essential as far as I'm concerned. hopefully I'm missing something.

Also, why can't Tradedoubler offer a removal reason similar to Affiliate Future's?

Thanks for any help.

Fraser · 10-05-05

I think this info is available from TD

Reports > Event Breakdown

There is an option labelled View, choose "Removed" and you should get the details you need.

ysc · 10-05-05

Thank for that but this is where I'd have expected to find it too.

Any other network would show the removals made yesterday but not Tradedoubler.

I find I have to cross check ever previous transaction to see which have sinced been removed. It's a bit of a mare really.

I may be wrong but I always find it's two steps forward and one step back with my Tradedoubler balance and always difficult to find out why.

Any other suggestions?

Cheers

ChrisM · 10-05-05

Choose year to date as the timeframe on the report as well as 'removed' - i think the date means the time the sale was logged not the time it was removed. This should give you a report of everything thats been removed since january.

HTH

Chris

km8 · 11-05-05

Yeah, but YSC does have a valid point.
Sure, the info is there but it sure ain't easy to reconcile.