Hi afkf,
when you are attempting to retrieve the code for a banner from the TradeDoubler interface ("Show Code") please disable the "Cache Prevention Option" as this can sometimes cause issues if you are constantly refreshing the page, to test banners, from the same PC.
The "cache prevention option" is used to stop a users browser from cacheing the image of the banner, subdequently each time the page is refreshed/reloaded the banner image is always called from our server resulting in 100% accurate impression statistics.
If you are still having issues, please send an email to our Support Team either including the code for the banner, or a link to a page on your site where the banner is displayed.
Many thanks,
Nick
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