Has anyone had any significant reversals for Debehams or does anyone have any concerns regarding their site being unable to accept traffic during their recent sales?
Not Debenhams specifically, but have a couple of merchants in similar line of business who routinely reverse 70%. I could (at a stretch) believe 70% reversals if it wasn't for the fact that those 70% return/cancel the entire order.
What? nobody ever keeps even part of the order? - gimme a break!!
Mail-order/catalog-shopping type stuff.
PS and reason is always " ".