I can't use Tradedoubler!

[bizwizard]

Hi everyone,
For some unknown reason I can't use tradedoubler. Graphics don't appear on their site when I log in. If I click a link to their latest newsletter I get 'Page cannot be found'.
It's become so frustrating I closed my account and re-registered. I got the welcome email and had to click a link to complete my registration and well you can guess what happened...It didn't work. I realise it's probably something to do with my computer but I've tried everything ...in vain.
Can anyone help? please.

Regards

Jim

[rich71111]

Hi, Delete your cookies, remove temp files, close your browser and try again. If that fails, try resetting your IE settings to the default.

Are you using a firewall? Have you made any changes to it or had an update? Try disabiling your firewall for 1 minute and logging in again.

Also, last thing I would check is can you access secure pages? I had a similiar problem about 2 weeks ago.

All okay my end on Tradedoubler

[Indigo]

Yep, fine for me, I would also hazard a guess it's your firewall settings.

[Mogga]

norton antivirus strikes again?

[bizwizard]

Originally Posted by Mogga norton antivirus strikes again?

Not Norton! I won't allow it in any of our PCs. I've not tried disabling my firewall yet but will give it a go.

[ChrisM]

Might be an entry in your hosts file blocking the TD server - try looking at this...

http://www.mvps.org/winhelp2002/hosts.htm

[Art]

Hmm, I almost never had any problem with TD interface, but
now I can't access Monthly overview, Event breakdown, Product feed report,
Account balance ... nothing:

Access Denied You don't have access to this function. You might need to log in again. No access

It worked 20 minutes ago, but not now. Does anyone have the same problem?

[Indigo]

Hmm, I almost never had any problem with TD interface, but now I can't access Monthly overview, Event breakdown, Product feed report, Account balance ... nothing:

Just tried mine, no problems here.

[Art]

Originally Posted by Indigo Just tried mine, no problems here.

Now it's working. Probably it was a temporary problem.
Thank you Indigo!