Issues with their app form when my friend applied:
1. Wouldn't accept an ampersand in the company name field for her employer. It didn't explain this, by the way - just kept saying there was an error in the company name. Trial and error discovered the cause, though many would just have given up.
2. In the company address fields, there weren't enough lines to enter the full address, so she entered two lines in one field, with a comma ("Acme House, Acme Road"). Again, generated an error in the form, also solved via trial and error.
Both would be well worth fixing.
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