Hi all,
We have recently tripled our support team
Publisher service has always been a priority at TradeDoubler and we know that in recent times we have failed to get back to you as expected. We have therefore invested more in our support team with 3 great enthusiastic members.
Learning the ins and outs of this industry can take a while so we do appreciate your patience whilst training progresses. However you will really notice a strong improvement in service within the coming months and we will be fully equipped and prepared for Q3 and Q4.
The Publisher Support Team now consists of:
Mark Honeyball
“Hi, many of you I have already been in contact with on different Publisher related issues, but for those of you I have not been in contact with, my name is Mark and I have been Publisher Support Manager at TradeDoubler for the past eight months.
I started in this role straight after finishing my Business Studies and Computing Degree at Canterbury Christ Church University. I feel I have learnt a great deal about affiliate marketing in this short time with the Team here at TradeDoubler. There have been a few difficult issues with support in the past few months, but now that Publisher Support has tripled in size over the last four weeks, I honestly believe that we can improve the service we offer affiliates like you.
I hope the weird and wonderful world of affiliate marketing is going well for you all and I look forward to hearing from you soon.”
Ryan Vaughn
“Hello all my name is Ryan Vaughan and I have been apart of the TradeDoubler Publisher Support Team for nearly 6 weeks now and being trained by the best to help give our affiliates the right help they deserve. I originally come from a music background however I started a couple of online fishing tackle shops after University which fed the online fire and turned it into a furnace of CPA’s, CPC’s and other affiliate jargon.
I look forward to working with all of you over the next few years and I hope I will become a great service to both you and TradeDoubler.
See you in the Support Folder”
Elena Kudreiko
“Hey everybody, my name is Ellie and Im new here at TradeDoubler Publisher Support! This is all very exciting and Im looking forward to working with you and helping you out in any way I can!
Im coming from an on-line campaign management background so this going to be a little for different for me, yet I hope to be able to use this experience to help you make more money!
Ill be working hard alongside Andy, Nick, Mark and Ryan to help you make the most of the weird and wonderful world that is affiliate marketing so if there’s anything I can do, just let me know!”
Please always remember to contact support via the support contact form, available within the interface otherwise our email spam system may block your email
The support telephone number is 0207 881 1489.
Kind Regards
Andy Andreou
