Tradedoubler - who is their complaints manager?

[mallyord]

I've been asking for support into an issue with tracking for 4 weeks and I'm still not getting the support that other affiliate merchants would give immediately on the phone.

Who do I complain to? The person I just spoke to said they weren't sure and, you guessed it, "WOULD GET BACK TO ME!"

At 1620 hrs on a Friday, I won't hold my breath!

WHO DO I COMPLAIN TO?

[Barry]

I am afraid I dont know. Have you tried contacting them via MSN?

Maybe its something we could help with on the board?

Anyway best of luck with it.

Ta

Baz

[Sanjit]

Hi,

What programme would you like help with? I can then direct your complaint to the correct person.

Many Thanks

Sanjit

Sanjit.Atwal@TradeDoubler.com

[mallyord]

Its Magazine stand

[Sanjit]

Hi Mallylord,

I have spoken with the team that deals with Magazine Stand - they will be in contact with you today.

Thanks

Sanjit

Sanjit.Atwal@TradeDoubler.com

[mallyord]

Hello Sanjit

Could you send me a pm or post on here who the manager is as I'm still waiting to be contacted (I'm not holding my breath phew).



Thanks

Mally

[TD-Richard]

Hello Mally,

The Account Manager is Gemma Clarke (Gemma.Clarke@TradeDoubler.com).

Thanks,

Richard

[mallyord]

Thanks, I've been intouch with Gemma who has been of little help. Who do I complain to?

[MagicFreebiesUK]

Tradedoubler never seem to answer support tickets either. Get much better service elsewhere.