Neglected Ticket

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Hello,

I raised a ticket in my TT admin panel on the 28th August and I've yet to receive a response.

Don't you get alerted to these? Do I have to nudge you each time I raise a ticket?

[Graham_T]

Hi Ben,

Apologies that you've not had a response to your ticket yet. Your ticket actually goes straight to the merchant, and they should of course have replied by now.

I'm just replying to your ticket via the system now. In future please don't hesitate to contact me directly on 0203 11 66 523 or gtaylor@tradetracker.com

Many thanks,

Graham Taylor
Account Manager
Tradetracker UK