Hi,
BadBiz:Are they using India based staff for their tech support/chat? You could look into sending some bailiffs around to their HQ.
S10:
The advice i followed was to avoid the large web hosting companies eg 1&1 , hostmonster etc and those that offer dirt cheap prices. Go for medium size companies. You can also try contacting the tech support /sales to see if they bother to reply before you sign up. I would also avoid Cyberhostpro and Heartinternet as well Fasthosts.
Happy New Year Folks!
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