Very very impressed with your technical support today but as I've asked them two questions already thought I'd share the load by asking the question here
Unfortunatelly I don't deal with the 'techsupport' side of things, feel free to open a ticket (as many as you need, as that is what our team is there for) by emailing supportATbeamhost. My job is more sales, new products etc...
But anyhow, welcome to BeamHost - I look forward to us working with you to create and maintain a succesful web site!