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Old 12-11-07
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  Legal Action Against Web Hosts

Has any one had any experience in taking legal action against web host, for loss of earnings and 'less tangable loss' ie impact on 'brand' potential loss of customers etc. due to 'excessive' downtime.
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Old 12-11-07
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  Re: Legal Action Against Web Hosts

nope but if you do they all have a clause in their terms that state they are not liable for monetary loss
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Old 12-11-07
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  Re: Legal Action Against Web Hosts

What if they break t&c ie they promise
99.99% Up-Time Guarantee
But sites are down for over 36 hours.
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  Re: Legal Action Against Web Hosts

hmm.. could be difficult as they could calculate teh total uptime based on a year which and 36 hours probably wouldnt equal teh 0.01%
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Old 12-11-07
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  Re: Legal Action Against Web Hosts

It's almost certainly over a year Brian, so 99.99% uptime guarantee still allows them to have about 88 hours downtime in any 12 month period.
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Old 14-11-07
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  Re: Legal Action Against Web Hosts

I haven't heard that a client has taken legal action against any web hosting provider. You should not even think about it b'coz its just waste of time. You should be careful before choosing any hosting provider. Opt for a good reliable and reputed hosting provider so there won't be any such problem or long downtimes.
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