Re: heart internet reseller package - any good ?
You gets what you pays for and at around 30 quid plus VAT a month nothing UK based is going to be brilliant. Rackspace standard it's never going to be but it's a question of horses for courses and Heart seem okay for the money from my experience.
After looking at a fair few reseller packages (and reading both pos and negatives re Heart here) I took out a reseller subscription last year instead of adding another dedicated and it's fine for domains that are essentially only landing pages, small scale personal / commercial site hosting etc but I wouldn't want to put anything major on it. Unlimited is never really unlimited and I don't think it' would be that great for any major database driven site / image / video hosting etc.
Every host outfit has issues and over the years enough have gone seriously downhill, victims of their own success. November's problems with 123-reg (DNS issues) & UKReg/Fasthosts (logins) showed how woefully inadequate both their systems & customer support could be. With Heart pitching to the same mass market I'm not going to expect anything approaching perfection from them either to be honest.
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