Dreamweaver gives me a new nightmare :-(

[David H]

Everytime I try to upload my web pages I get the following error message:

"An ftp error occured cannot make connection to host"

Its never done this before why today? I'm trying to pinpoint the following:
Is the problem comming from my web hoster
or is the problem comming from dreamweaver.

Ive tried to ditch dreamwaever and use file zilla for the first time today to get my files out there but in the first box you have enter my host. I dug out my hosting details and it says this is my host name "ftp.ibslog.com" Does this look like what i should be entering in the file zilla host box? Also it asks what port I'm on. I put in port 21 is this right.

But whatever i do it doesnt connect to the server either. I guess I just need to know if my hosting could be down or dramweaver is at fault.

[Shane]

where you are putting ftp.ibslog.com try putting your domain IP instead

try with and without the port number too..

also if that doesn't work.. umm daft as it sounds.. double check your password, reset it on the server.. I regularly mess mine up, DW sometimes forgets them on one of our pc's

I've found it depends on the server what works with one doesn't work with another.

[PhineasTBarnum]

I'd try connecting using bog standard "ftp". Then you'll know where the problem lies.

I always copy stuff using ftp, driven from a file.

E.g. "ftp -n -s:my_files.txt"

where my_files.txt contains: -
----
open ftp.my_site.co.uk
user my_user_id my_pasword
ascii
prompt
mput *.htm
quit
----

...or whatever ftp commands you want.

Puts you in control and has clarity if things go wrong.

[The Ferryman]

David

I have had a similar problem this afternoon trying to upload a product feed, quite a big file.

Other files seem to be uploading fine.

Maybe it is not us, it could be some sort of security threat or something.

Before you change settings, etc, leave it and come back to it later, it may be temporary.

Regards

Bruce

[renegade]

Ftp problems are often transient so it's good advice to wait and try later - check the hosting support forums if they have one.
It's also good advice to try an external ftp program - and you can turn on console output in DW to see what's happening too.
As Shane said try the quad address as an alternative to the ftp.domain.name and you can reverse lookup the IP address if you don't have it.
It's also worth toggling passive mode on/off and see if that makes it difference - it does with some servers - this caught me out recently when my host moved server location.
If you have multiple domains hosted on one account, can you ftp into any or none of them?
I use Cuteftp which works well and there's Aceftp and other freebie programs which will get the job done.

[tbp]

I`ve had similar tonight, with Dreamweaver timing out through FTP.

Unfortunately 2 of the 3 main DNS servers on the net that most servers use aren't responding. The server tries the first DNS server, and waits for it to reply or timeout, then it tries the second and so on. By the time it gets to the third, Dreamweaver has timed out.

I fixed this as I have control of my own server, so switched the working DNS server to the first one in the list to try. If you don't have control of your server or aren't happy changing your server files, then you'll have to get your host to do it.

It may work if you up the timeout limits for FTP in Dreamweaver, Edit -> Preferences and then select Site in the menu on the left hand site. You can also do it through the site definition as well.

For those who run their own servers, if it's linux then edit /etc/resolv.conf and move 207.210.212.202 to the first in the list (this is the only working one out of the 3 at the moment).