Data Feed Problems

**Jeff** · 08-06-10

Is anyone else having problems with Webgains datafeeds tonight?

I'm getting the following message:

"Sorry, the system has encountered an unrecoverable error. Our system administrators have been notified of the problem."

**kickflip** · 09-06-10

Yep, All the feeds I updated last night contain no products!!

I just logged in and downloaded feeds manually but all feeds still have no products!!

Not good.

**gunneradt** · 09-06-10

not good and nmot good enough!!!!

can webgains pls email all affiliates when this is fixed today pls!!!

**Sachin Thanki** · 09-06-10

Hi guys,

Please accept our apologies for the problems that you're having with our feeds. Our tech team are looking into this as a matter of urgency and hope to have resolved the matter soon. I'll let you all know once this has been resolved.

Thanks again for your patience.

**Marc Gear** · 09-06-10

Hi Everyone.

This problem should now be fixed.

It was caused by a single missing line of code that somehow got omitted by our version control software during a routine update to the site.

Thank you for your patience, and please accept my personal apologies for the downtime.
--
Marc Gear
Senior Developer
Webgains Ltd