Commission Status

**scriptmonkey** · 06-01-11

What does a status of 'Delayed until....' mean?

**Andrew Copeland** · 06-01-11

Hi ScriptMonkey

The "Delayed" status simply shows a transaction which has been marketed as a special case for one or other reason. Some programs have this as a default, others only mark specific transactions if there is an issue.

The "Delayed" status was originally designed for retail programs where products are either out of stock or are pre-orders. These transactions would be delayed for a period of time until the stock became available...hence the "delayed until" date. Once the stock had arrived, only then would retailers take payment from customers and the transactions would be processed normally.

Over recent years, this status has also come to be used in other industries, such as mobile recycling, where customers need to complete offline elements to the transaction process for commissions to be paid.

In the case of recycling, customers have to send in the items to be recycled and this could take anywhere from 3 days to 3 months...its dependent on the customer. In this case you may also encounter a "Delayed Indefinitely" status, specifically used for recycling where the merchants only pay if items are returned and, instead of setting a deadline for customers to return them, pay commissions even if the item is returned months later.

I hope this helps but please let me know if you need anything else.

Cheers

Andy

**scriptmonkey** · 06-01-11

Many thanks Andy, I've trawled around a bit more and looked at the actual transaction details and it's marked pretty clearly there:

Status DELAYED
Reason More time needed for validation

That'll teach me to read before asking questions

Again, thanks.

Tony