What do you think of webgains?

[Peter Dunham]

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Thanks to all our affiliates for your support during our first year - as we approach our first anniversary we are very keen to get your feedback on how we could improve the webgains network. Before we created webgains, we talked to a large number of merchants and affiliates to help us in building the right sort of network, and as we continue to grow rapidly we are all extremely keen to ensure that our development is based around what helps you grow your business.

We welcome all suggestions regarding our platform, our service and anything else that you would like to see changed. If you don't currently use webgains, is there anything we could do to encourage you to do so. Top reasons for using us are weekly payments, cookieless tracking, extended datafeeds, real-time notification of sales and auto-validation of commissions.

Perhaps there are additional features you would like to see or changes to existing features. Maybe you would like to see us focus on recruiting more merchants in a particular sector. Maybe you would like ways to make it easier to integrate datafeeds or find links?

We have heaps of ideas for new services but want to ensure that we grow in the way that is best for you.

Please either post your comments here, phone us on 020 7808 7890, or you can get me via email or msn messenger (peter@webgains.com).

We look forward to all comments, positive and negative.

Thanks

[Art]

All Webgains team does a great work, Peter!
Great support, very good affiliate software interface ... Well done!

Just two future "wishes" I'd like to see a good content creator
in Webgains and also some more electrical, jewellery, clothing, etc. merchats.

[BargainSeeker]

Top reasons for using us are weekly payments, cookieless tracking...

Can you explain to me the positives of cookieless tracking. Am I right in thinking this is the same as a single session cookie? If so, what are the advantages for affiliates?

[Peter Dunham]

Hi

Thanks for your reply.

Cookieless tracking allows tracking of sales for users who have cookies switched off or blocked (eg, large companies). For an affiliate this means more commission. According to a Jupiter report last year, up to 39% of users delete cookies at some stage. If the cookie isn't there then the affiliate doesn't get a commission.

Our cookieless tracking means that even if the user deletes cookies, we are still able to detect if a user clicked through one of your links and thus pay you a commission.

If you'd like to know more about how it works, please don't hesitate to contact me.

You can read Jupiter's report at http://www.jupitermedia.com/corporat...presearch.html

[Azam.net]

I've dealt with Ryan and he's been incredibly helpful, super-efficient (I'm sure he's got some German blood). Hero is also very friendly. It's a great network and congratulations on your first anniversary.

[CompareStore]

What a fantastic first year you have had!

I held off working with you as I wanted to see how things were going for a while but once I bit the bullet the experience has been fantastic!

All you need now are more merchants especially on the electronics side.

Good luck for the future, not that you'll need it!

[pricethat]

Will second that, great team. Look forward to start doing some traffic through you sometime soon.

I know this is my little pet grouch but if anyone has links on networks where the network only offers cookie tracking then move your links to webgains. It WILL make you more money, you would be suprised what the odd few pence here and there makes in this game.

[honest]

You have made a great start, but please remember to be consistent. How many networks were once great?

Keep up the good work!

[Ultraseek]

I have always dealt with Ryan and he is very helpful and efficient, especially with some complex YesAsia links.

I like the Webgains interface and find it fast and easy to use. Plus they always pay on time which is great!

Would like to see some big name merchants come on board.

A great start IMHO. .

[aus]

Webgains comes recommended as far as I am concerned

[nickhx]

Have dealt with Ryan on many occasions over the past year - he has been exceptional with support and service throughout.

[amberarmy]

i've only just started my affiliate site (www.the-real-deals.co.uk) but have found webgains pretty useful at the moment

i would like to see one change though - if you're undecided of which banner to go with and you wish to view a particular banner can you have it open in another window rather than the one you're in cos it's a bit time consuming going back to look at all the other banner options

[drivetowin]

Overall you have a great network, the only thing I would like to see improved is to be able to see the daily clicks report in realtime rather than having it emailed every night - it is frustrating on days like today when I can see the number of clicks increasing rapidly in the summary but have no easy way via your interface of seeing which merchants/links the clicks are for.

[Ryan Gilbert]

Hi Keith,
Thanks for your feedback.

We do report clicks per merchant in real time but the "Today" report you might be thinking of is broken down in to hours which we don't report on. This page just reports sales. The best way to get a quick click report on each merchant is to go to "Top programs" and select a report by "day"... you will see the days accumulative clicks for your merchants. (the actual reported time is in grey at the bottom of each page).

I see your point though, we should make this easier to find, i.e. one click away from the home page as it's a popular report.

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Thank you to everyone else for their feedback. We'd really like some more criticism as this is the best way for us to improve.

[Hannah]

I just love you all....no reason. Just do!
H x