Webgains down?

[drivetowin]

Is it just me or is the webgains website unreachable this evening?

[Art]

I also can't access the site.

[Stuart]

Hello,

I can access the site but when I try to log in it says they are have scheduled maintenance until midnight tonight

Regards
Stuart

[Art]

Ahh, yes ...

Sorry, the system has encountered an unrecoverable error. Our system administrators have been notified of the problem.

[Peter Dunham]

Hi all

There is a problem with the reporting area this evening. Murphys laws dictates a problem this evening as we are in the process of moving office!

Link delivery, clicks and commission payments look unaffected but I'll confirm this when all is back online.

My apologies for the inconvenience.

[Peter Dunham]

The problem has now been fixed, we are now investigating the cause.

However, there will be a delay in getting stats into the reporting area for activity between 18:30 and 22:00 today.

Stats should be available early next week but as previously mentioned, we are moving offices this weekend meaning it will take longer than usual.

Once again, my apologies for any inconvenience.

[Peter Dunham]

Hi

Just to confirm that the reporting area is now up to date with missing data from Friday evening.

As you may be aware, we moved our network to a new location last week; it seems that a load balancer was incorrectly configured which resulted in the problem. This has now been fixed.

Thanks for your understanding.