Adam Ross

Adam joined Affiliate Window in 2004 as a support technician, eventually managing the support department and implementing a new strategy for customer service across the network.

In late 2005, he progressed to the key accounts department, assisting blue chip brands in launching and understanding their affiliate marketing programmes. His technical understanding allowed him to bring new skills to the key accounts team bridging the knowledge gap between service and technology. He later managed key accounts, overseeing its expansion from 4 to 15 personnel.

As Client Services Director, Adam ensured an exceptionally high standard of customer service was delivered at all times. Currently as COO, Adam's focus will be improving operational efficiencies and managing internal resources across all divisions.